Pet Shop Licence

The keeping and running of a pet shop is controlled by the Pet Animals Act 1951.

To run a business selling pet animals you need a licence from East Cambridgeshire District Council. This includes all commercial selling of pet animals, including pet shops and businesses selling animals over the internet.

Applicants for a pet shop licence must not be disqualified from keeping a pet shop.

The fee determined by East Cambridgeshire District Council is payable on application.

Local authorities must have regard to the following when considering an application for a pet shop licence:

  • that animals will be kept in suitable accommodation, for example in regards to temperature, size, lighting, ventilation and cleanliness
  • adequate food and drink will be provided to the animals and they will be visited at suitable intervals
  • that any mammalian animals will not be sold too young
  • that steps are taken to prevent disease spreading among the animals
  • that adequate fire and emergency provisions are in place

Conditions can be attached to a licence to ensure that the above are complied with.

Any licence holder who objects to a condition attached to a licence may appeal to the local Magistrates' Court.

Application Forms

Pet Shop Licence (Application/Renewal) - Download Form

Before completing your application, your attention is drawn to our privacy and data retention policy.


New pet shop application£288.00 + VET fees paid separately
Renewal fee£288.00


Licences are renewable on an annual basis.  Completed application forms and the relevant fee must be submitted to the Council before the expiry of the current licence. The Council will send a renewal reminder in September. Licence holders are advised to submit their application in plenty of time to enable the necessary inspection to be conducted and the new licence to be issued before the expiry date. The Council has three months to inspect and issue a new licence once it receives an application. 

Animal Licensing Policy

On the 14th November 2016 the Council's Licensing Committee approved an updated Animal Welfare Licensing Policy to assist all parties involved in this important area of regulation. Applicants and existing licence holders should refer to this document as it provides a great deal of useful information including the standards expected of a modern animal welfare establishment. 

Animal Licensing Policy - 2016

Further Information

It is in the public interest that East Cambridgeshire District Council must process your application before it can be authorised. If you have not received a response to your application within a reasonable period, please contact us. You can do this online if you applied through the UK Welcomes service or use the contact details below.

Licensing Section, East Cambridgeshire District Council, The Grange, Nutholt Lane, Ely, Cambs, CB7 4EE

Tel: 01353 665555

If you are an applicant or a third party, you should always contact us in the first instance if you have any queries, concerns or cause for complaint preferably in the form of a letter with proof of delivery.    If you are not satisfied with the outcome and are located in the UK, Citizens Advice Consumer Service will give you advice.  If you are from outside the UK, please contact the UK European Consumer Centre..

Public Registers

Public Registers

Trade Associations

Pet Care Trust (PCT)