The Council offers a "bulky domestic refuse" collection service for items of household furniture (not from businesses).
This service is chargeable at £25.00 per 3 household items and £25.00 for each fridge or freezer (this reflects the additional handling costs and requirements to remove potentially hazardous materials prior to disposal). Any additional items, after the original 3, will be charged at the standard rate prior to collection before the agreed collection date. Extra items that haven't been paid for will not be collected.
Bulky Waste Collections take place on Wednesdays and Thursdays. If you call before 12 noon on Friday, the collection will normally take place on the following Wednesday or Thursday, however this cannot be guaranteed due to high demand.
Cancellations, amendments or additions are accepted up to and including the Friday before collection. WE DO NOT ISSUE REFUNDS.
Fridges & Freezers
We are able to dispose of domestic fridges and freezers for a charge of £25 per item.
Items that can be collected
We will collect the following items (£25 for up to three items).
| Artificial Christmas Trees | Cots | Lawn Mowers (Empty) | Tumble Dryers |
| Barbeques (no gas bottles) | Dishwashers | Mattresses | TV/Stereo Stands |
| Bed Bases | Doors - Internal/External | Microwaves | Vacuum Cleaners |
| Bedside Tables | Dressing Tables | Parasols | Video/DVD Players |
| Bicycles (please specify model and colour) | Electric Plug-in Fires | Pushchairs/Prams | Wall Units |
| Bookcases | Exercise Equipment (please specify type) | Radiators (Oil Filled) | Wardrobe Doors (Glass) |
| Carpets | Filing Cabinets | Satellite Dishes | Wardrobes |
| Child Car Seats | Garden Tables/Chairs | Settees/Armchairs | Washing Lines |
| Coffee Tables | Ironing Boards | Stereos | Window Blinds |
| Computers/Monitors etc | Kitchen/Dining Chairs (set of 4 or 6) | Superspurs (no gas bottle) | |
| Cookers | Kitchen/Dining Tables | Televisions | Any other furniture (please specify) |
For all other items not included in the list above, the East Cambs Street Scene Team can provide a quote for a collection, please request or select a specialist collection. We do not collect Asbestos, Batteries, Chemicals, Fluorescent Tubes or Paint.
Booking a Bulky Waste Collection
To book a bulky waste collection please complete the online form or telephone the Customer Services Team on 01353 665555.
Once we have received your request, and payment, we will contact you to advise when your collection will take place.
Prior to Collection
- You will need to put any items booked for collection at a single point on the edge of your property, next to the public highway, by 7:00am on your arranged collection day.
- The maximum size of any item is limited to 6'6" (202cm) at its longest point. Please ensure all items are broken down as much as reasonably possible.
- Any glass items are to be wrapped or covered.
- Any fuel tanks are to be fully emptied.
Please note: If items are not presented according to our guidelines above, it may result in a non-collection and the collection would need to be rearranged.
Other Options
If you have furniture that is clean and in good condition it may be suitable to donate. Some local charity groups can re-use old furniture and electrical goods and some may collect for free, for more details visit
- Furniture Reuse Website
- Emmaus
- For residents living near Newmarket, Newmarket Open Door provide links for recycling unwanted items
Missed Bulky Waste Collections
If you have booked, and paid for a bulky waste collection, and it has not taken place on the agreed date, please let us know as soon as possible using our online form: