Bulky Household Items

The Council offers a "bulky domestic refuse" collection service for items of household furniture, and white goods such as washing machines and cookers.

The Council does not undertake house clearances.

This service is chargeable at £25.00 per 3 household items and £25.00 for each fridge or freezer*. Cancellations, amendments or additions are accepted up to and including the Friday before collection. WE DO NOT ISSUE REFUNDS.

Fridges & Freezers

We are able to dispose of domestic fridges and freezers for a charge of £25 per item. Unfortunately, we are unable to collect industrial fridges and freezers from businesses.

*Increased charges for fridges and freezers reflect additional handling costs resulting from the requirement to remove potentially hazardous materials prior to disposal.

Items that can be collected

Veolia will collect the following items (£25 for up to three items):

Artificial Christmas TreesCotsLawn MowersTumble Dryers
BarbequesDishwashersMattressesTV/Stereo Stands
Bed BasesDoors - Internal/ExternalMicrowavesVacuum Cleaners
Bedside TablesDressing TablesParasolsVideo/DVD Players
BicyclesElectric Plug-in FiresPush Chairs/PramsWall Units
BookcasesExercise EquipmentRadiators (Oil Filled)Wardrobe Doors (Glass)
CarpetsFiling CabinetsSatellite DishesWardrobes
Child Car SeatsGarden Tables/ChairsSettees/ArmchairsWashing Lines
Coffee TablesHeadboards/FootboardsSofa BedsWashing Machines
Computer DesksIroning BoardsStereosWindow Blinds
Computers/Monitors etcKitchen/Dining Chairs (set of 4 or 6)Supersurs (no gas bottle) 
CookersKitchen/Dining TablesTelevisions 

Veolia cannot collect Asbestos, Batteries, Chemicals, Fluorescent Tubes, Paint.

For all other items not included in the list above, Veolia can provide a quote for a private collection.

Booking a Bulky Waste Collection


Requesting a Bulky Waste Collection online is quick and simple.  You will need to have or create an account on our self service portal.  To apply online, please use the link below:

Once we have received your request, and payment, we will email you to let you know when your collection will take place.

PLEASE NOTE: No bulky collections will take place over the Christmas and New Year period.  Collections will recommence on the 10th January 2018.

By Phone

To request this service please call 01353 665555.

The charge for collecting bulky waste is £25 per 3 items and £25 for each fridge or freezer. As an example, a bed and a mattress would be counted as two items. Please note that these prices do not apply to hazardous waste.

Items must be left in an accessible location (not in the street), and a collection date will be agreed at the time of payment.

Bulky Waste Collections take place on WEDNESDAYS. If you call before 12 noon on Friday, the collection will normally take place on the following Wednesday, however, this cannot be guaranteed due to high demand.

Other Options

If you would prefer not to pay for the removal of bulky items (including fridges & freezers) you can take them to the Household Waste Recycling Centre at Witchford, provided by Cambridgeshire County Council.

Some local charity groups can re-use old furniture and electrical goods and some may collect for free, for more details visit the Furniture Reuse Website.

Residents living near Newmarket can take certain items to the Open Door recycling centre on Depot Road, Newmarket for free, see http://newmarketopendoor.org.uk/recycling-centre for details of what can be taken free and the charges for other household waste.